CANCELLATION POLICY
Have Ya Herd events may occasionally be canceled when there is insufficient attendance, or if a teacher has an emergency. If a Have Ya Herd event is canceled you will be notified by email and/or phone call as soon as possible prior to the event, and will receive a full refund or credit toward a future event.
If less than 5 people are registered by 5:00 P.M. the day before an event, you will be refunded in full and a notification of class cancellation will be sent via email and/or a phone call to registrants. Have Ya Herd is not responsible if registered participants appear for a canceled event after a failed attempt has been made to notify them.
If you cancel less than 4 business days before your scheduled event, NO REFUNDS OR RESCHEDULES will be provided.
If you cancel more than 4 business days before your scheduled event, a FULL REFUND OR A RESCHEDULE will be provided.
As a courtesy, if you are suddenly unable to attend an event, and are already past the 4 business days cancellation requirement, please contact Have Ya Herd so we may release your registration to individuals on our wait list.
SPECIAL EVENT CANCELLATION POLICIES
Special events require a 30% non-refundable deposit, and advance payment in full (100%) is required to complete special event bookings. Cancellation of special events must be made 30 days in advance of scheduled event. If an event is canceled by the private event planner after the 30-day advance notice period has expired, a refund of 50% will be issued. Special event cancellations made 30 days or more in advance of the event date, will receive a 70% refund.
If we believe bad weather conditions will pose a safety concern for your event, we will contact you via email and/or phone call to reschedule. It is highly suggested that the special event coordinator has a secondary indoor location, should inclement weather happen the day of the event.
If you booked a private event that WE CANCEL due to poor weather conditions, we will do our very best to reschedule. If this is not possible, we will issue a full refund. There is no cancellation fee if Have Ya Herd cancels your party.
If cash payment for an improperly canceled event is past due, 30% interest will be charged every 30-day period past the specific event date. Event dates may not be transferred to another date after payment has been made unless approved prior to event date by Have Ya Herd, LLC.
WEATHER RELATED CANCELLATIONS
Have Ya Herd offers a sheltered area for participants to continue yoga practice during some inclement weather conditions. If you choose to cancel due to inclement weather, you will not be refunded due to location coverage from elements.
When weather and other physical conditions present a danger to participants, Have Ya Herd staff maintain the right to cancel the event. If threatening weather conditions force cancellation of the event, you will be given a full refund or credit toward a future event.
Have Ya Herd events may be canceled if any of the following weather conditions exist: Tornado Warning, Tornado Watch, Thunderstorm Warning, Thunderstorm Watch, “Heavy” Rain, Blizzard Warning, Blizzard Watch or other major weather condition.
In the event of a cancellation all participants will be notified via email and/or phone call. Have Ya Herd is not responsible if registered participants appear for a canceled event after a failed attempt has been made to notify them.